SparkIt TRI Two-Year Limited Warranty

SparkIt warrants the SparkIt TRI against covered defects in materials and workmanship for two years from the date of the original retail purchase.

This warranty applies to the original end-user purchaser of a new product purchased directly from SparkIt or an authorized SparkIt seller, except where applicable law requires broader coverage.

During the warranty period, SparkIt will provide a remedy for a confirmed defect in materials or workmanship that occurs during normal, intended use of the product.

This Limited Warranty does not cover damage or failure resulting from:

normal wear or ordinary cosmetic deterioration; accident, loss, theft, neglect, abuse, or misuse; use contrary to SparkIt instructions or safety guidance; improper cleaning, storage, charging, or maintenance; unauthorized disassembly, modification, repair, or alteration; use with incompatible or unsuitable accessories, chargers, power supplies, or components; external causes such as impact, excessive heat, or exposure to liquids outside the product’s intended use or cleaning instructions; removal or alteration of a serial number or other product identifier; or a product obtained from an unauthorized seller where SparkIt cannot reasonably verify the original retail purchase.

Replaceable or wear-related components are not covered for deterioration resulting from normal use, but remain covered for defects in materials and workmanship.

Normal reduction in rechargeable-battery capacity resulting from age and ordinary use is not a defect. A battery failure caused by a covered defect in materials or workmanship remains eligible for warranty consideration.

Complimentary beta and pre-production units are governed by their separate program terms rather than this retail warranty.

If SparkIt confirms a covered warranty claim, SparkIt may, at its option: repair the product; replace the product with the same or a functionally equivalent product; or refund the purchase price of the covered product.

Replacement products or components may be new or equivalent to new in performance and reliability where permitted by law.

A repair or replacement does not restart the original warranty period except where applicable law requires otherwise.

Contact support@sparkit.tech before sending a product to SparkIt.

Please provide information reasonably needed to evaluate the claim, which may include the order number or other proof of purchase, product identification information, a description of the issue, and photographs, video, or troubleshooting information.

Do not send a product to SparkIt until return instructions have been provided.

If inspection is required, SparkIt will provide instructions for the authorized return. If the claim is confirmed to be covered, SparkIt will provide the applicable warranty remedy without charge for covered parts or labor.

To the extent permitted by applicable law, any implied warranty applicable to the product is limited in duration to the two-year period of this Limited Warranty.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

To the fullest extent permitted by applicable law, SparkIt is not responsible under this warranty for incidental or consequential damages resulting from breach of this warranty.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

Nothing in this Limited Warranty limits liability or consumer rights that cannot legally be limited or excluded.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary by state, province, or other jurisdiction.

For warranty assistance, contact support@sparkit.tech.